NON-REFUNDABLE 25% deposit of total service invoice required at the time of booking. If the service is not canceled, this deposit will be applied to your total invoice.
Cancellation within 0-5 days of service: Full payment charged to credit card. No refund!
Cancellation 6 days prior to service: Refund minus the 25% deposit stated above.
Cancellation within 0-48 hours of service: Full payment charged to credit card (no refund).
Cancellation within 3-7 days of service: 25% of total service charged to credit card (75% refund).
Cancellation 8 days prior to service: No payment charged to credit card (full refund).
Reservations are made based on sitter availability. Because of this, clients returning home early must pay for ALL visits scheduled on the service invoice.
No refunds will be given for an unexpected return that leads to a specific visit cancellation.
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